TERMS OF USE

Acceptance of Terms

By accessing, browsing, or making any purchase on the website [www.tupode.com], you automatically agree to the Terms and Conditions described below. If you do not agree with any of these terms, we recommend that you do not use the website.

Website Use

Our website aims to provide information about our products, as well as to offer a secure platform for online shopping. It is prohibited to use any content from the website (images, texts, videos, logos, etc.) for commercial purposes, unauthorized reproduction, or distribution.

Intellectual Property

All content present on this website — including, but not limited to: images, videos, texts, illustrations, layout, design, trademarks, and logos — is the exclusive property of TUPODE (or licensed partners). Any reproduction, copying, modification, or distribution without prior written authorization is strictly prohibited.

User Registration

To make purchases, you must provide true, accurate, current, and complete information. The user is responsible for maintaining the confidentiality of their account and password, as well as for all activities that occur under their account.

Product Availability

We work to keep our stock and information always up to date; however, inventory discrepancies or stockouts may occasionally occur. In these cases, the customer will be informed and may choose between: exchanging for another product, a store voucher, or a full refund.

Pricing and Payment

Prices and conditions are subject to change without prior notice. A purchase will only be considered complete after payment confirmation. In the event of an obvious pricing error on the website, the purchase may be canceled, and the customer will be notified.

Shipping and Deliveries

Shipping times are counted from the moment the order is dispatched and may vary according to the address and the chosen delivery method. Full terms and conditions are described in our Delivery and Tracking Policy.

Exchanges, Returns, and Warranty

If you need an exchange, return, or to claim a warranty, the procedures are detailed in our Exchange and Return Policy.

Limitation of Liability

TUPODE is not responsible for:

Damages caused by the misuse of products;

Unauthorized access to your account by third parties due to negligence with your login details;

Interruptions or errors on the website, although we work constantly to ensure its stability and security.

Changes to the Terms

We reserve the right to update, alter, or modify these Terms of Use at any time without prior notice. Changes take effect immediately upon being posted on the website.

Governing Law

These Terms are governed by Brazilian laws, especially the Consumer Defense Code, the Brazilian Civil Framework of the Internet, and the General Data Protection Law (LGPD). In the event of a dispute, the court of the judicial district of São Paulo - SP is elected, unless otherwise provided by law.

Questions?

If you have any questions about our Terms of Use, please contact us by email at [[email protected]] or via WhatsApp at [+55 11 93062-6083].